Vincci Mercat

Amazing location close to walk to both the older part and newer part of the city within walking distance. Quiet and safe area as far as i experienced. Very friendly staff, very kind and helpful. Helped me and my mum book 2 excursions, taxi's , they also made sure that we had 2 separate beds for our stay as my mum has arthritis and needs her own bed. They also gave us a bagged up breakfast as our flight was leaving early in the morning and would not have the time to eat it before leaving. The beds and pillows are very comfortable and lovely soft sheets. I would definitely recommend the quality of the beds compared to many other hotels i have stayed in. Extra pillow provided which is a bonus. Wonderful shower , a rain shower but also a hand held one with excellent water pressure. Great towels not too small. Nice products provided for showering, such as sensitive scalp shampoo i think this was nice as somebody that suffers with sensitive scalp i appreciated this detail. The breakfast buffe was great , specially the scrambled eggs and bacon. Lots of juice options and hot drinks, pastries, bread, Homemade Yogurt etc. Has a easy to use safe for your belongings ! Ps there is also a lovely Italian near the hotel if you fancy it! Not that you travelled to Italy but you get my point! Had an amazing pizza there and tiramisu !

Great location. Nice comfortable room. Cute little terrace with pool.

This hotel is very well located in the centre of the old city, and in a small square away from the noisy tourist areas. We were able to get an upgrade at a more reasonable rate at check-in and stayed in a suite which gave us a small sitting room attached to the bedroom so more space to move around. A call out to Ester at reception who was very patient in finding us a room that could accommodate my elderly father’s needs, and provided items he required to help him in the bathroom. The power shower is one of the best I’ve had, and all the facilities in the hotel were as I would expect for a mid-range 4-star hotel. Breakfast was good, and option to order the way you like your eggs. I was very impressed that the breakfast team remembered everyday what drinks items we needed (fresh lemons) and placed them on our table before being asked. Congratulations to Theresa and Javier for providing an excellent service at breakfast.

I basically never find myself answering these questionnaires or whatever they are called just because hardly ever there's anything worth writing, either for good or for bad. But this time I wanted to answer. Why? Because people working here are just so insanely nice, helpful, attending, educated and on top it all NATURALLY motivated. And of course 100% professionals. But I think we all know too well that finding comparison where being professional and at the same time being HONESTLY caring and devoted on helping and servicing on the person on the other side of the desk can be pretty hard to find. Everything else (restaurante etc.) here also was made (thought through) on a way that you can see that client's needs are put on first place. My points: 12/10. 🙂👌🤝

Vincci Mercat is the perfect hotel to stay in downtown Valencia. Chique interior, pleasant atmosphere and amazing helpful hotel personnel. Location is wonderful. Amazing value for money. 10/10. After a wonderful stay I realized (a few days later) I forgot my jacket including important documents in the closet of my hotel room. Esther and other hotel staff helped me tremendously to return my belongings to me. Thank you very much again and I will definitely visit this hotel again!